This site is an independent travel assistance service for Canada eTA guidance, application support, and document review. We are not the Canadian government, and we do not issue travel permission. You can always compare requirements here and review the linked terms before you proceed.

TermsPrivacy

Privacy

How we handle your information

We collect the details you choose to submit so we can help you prepare and review your Canada eTA application, communicate with you about your request, and process related service steps.

Information we collect

  • • Contact details, passport details, travel details, and disclosure responses you enter in the form.
  • • Payment-related status information, such as whether a payment was submitted or is pending.
  • • Basic usage and device information needed to keep the site secure and working properly.

How we use it

  • • To review eligibility, prepare application materials, and support your submission.
  • • To send confirmations, reminders, and service updates by email or phone.
  • • To improve the experience, resolve support requests, and prevent fraud or misuse.

Storage and access

We store submitted information using reasonable administrative and technical safeguards. Access is limited to team members and providers who need the information to deliver support, maintain the site, or complete the requested service.

Your choices

You may ask us to update, correct, or delete information where we are able to do so and where retention is not required for legal, accounting, security, or dispute-resolution purposes.

Important: Please do not submit information you do not want us to use for your requested service. If you contact us by email or message, that correspondence may be kept for service and support records.

Contact

For privacy requests, reach us at privacy@canadaetaguide.com or reply to your service confirmation email.